Frequently Asked Questions

  • We offer a range of services such as installations, sand & refinishing, repairs and supply of flooring as well for both domestic and commercial clients. We have a excellent skills, knowledge and expertise to carry out the job and use top quality materials. Our pricing is honest, transparent and competitive, as well as offering multiple payment options. We are fully insured and offer a two year guarantee on any installation.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day. From there we can a arrange a no obligation visit to your property and walk you through the next steps and answer any questions along the way.

  • The simple answer is no, it is not dusty. We use top quality Kunzle & Tasin sanding equipment which are connected to vacuums for dust extraction and leave the work environment virtually dust free. We also take the time to prepare the work area, covering any nearby furniture or items such as fireplaces/curtains with polythene sheets to keep the work area clean and tidy.

  • Once we have surveyed the floor and agreed on what finish you would like then we will begin the process of sanding. The aim is to sand off any pre-existing finish and remove any scratches, scrapes or tarnishes from the floor and sand the floor to a point where it is smooth and even. From there we can apply the desired finish to the floor.

  • As part of your No Obligation property visit we can discuss options for finishes and can arrange for samples to give you an idea of what your floor could look like. A patch test can also be arranged.

  • A Patch Test is a small area of your floor, which you are happy to have sanded and sample colours applied.

    This can often be a discreet area such as under a rug so that you can see what colour you would like your floor to be.

  • Whether you choose a Hardwax Oil, Lacquer or Stain, we only use top quality products such as: Bona, Osmo, Junckers, Pallmann, Rubio Monocoat and Morrell’s

  • Yes, gaps in floor boards up to 5mm can be filled as part of the sanding process and we use the sanding dust from your floor along with a solution to create a filler which will fill the gaps and match the colour and tone of your floor.

  • Please insure that the room where the work is to be carried out is completely clear of furniture before arrival.

  • We accept various different payment options, such as cash, bank transfer, payment link, card payments and Klarna payments.

    Payment method should be confirmed prior to work being carried out.